LEGAL
Privacy Policy.
1. Information We Collect
We collect information you provide directly (account details, form submissions) and information collected automatically (usage data, device information, IP addresses) when you use TRACE.
2. How We Use Your Information
We use collected information to: provide and improve the Service, communicate with you, ensure security, and comply with legal obligations. We do not sell your personal data.
3. Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. Error log data is retained according to your plan's retention limits.
4. Data Security
We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security audits. Enterprise plans include SOC 2 Type II compliance.
5. Third-Party Services
TRACE integrates with third-party services at your direction. We share data with these services only as necessary to provide the integrations you have enabled.
6. Your Rights
You may access, correct, or delete your personal data at any time. You may export all your data or request account deletion by contacting privacy@traceapp.dev.
7. Cookies
We use essential cookies for authentication and functionality. We use privacy-first analytics (Plausible) that does not use cookies or track personal data.
8. Contact
For privacy inquiries, contact us at privacy@traceapp.dev.