Built for how engineers actually work.
Four pillars. One workflow. From alert to resolution with full context at every step.
TRIAGE
AI-powered error triaging.
TRACE groups errors by root cause, assigns severity, and routes them to the right team. Stop drowning in noise — focus on what matters.
- Automatic deduplication across services
- ML-based severity classification
- Custom routing rules per team
- Real-time grouping as errors arrive
SOLVE
AI prepares the patch. You control what ships.
Every error gets a timeline: when it started, how many users it affects, and what changed. TRACE surfaces the context your team needs to fix issues fast.
- Full error timeline with deploy correlation
- Affected user count and impact scoring
- Suggested fixes from historical patterns
- MTTR tracking per error group
INTEGRATE
Connects to your stack.
22 integrations out of the box. Pull errors from Sentry, alerts from PagerDuty, logs from AWS — everything in one place.
- One-click setup for all major platforms
- Bi-directional sync with issue trackers
- Custom webhook support
- API-first design for custom integrations
REPORTS
Your error week, at a glance.
TRACE delivers weekly digests and trend highlights so your team always knows where things stand — without digging through dashboards.
- Weekly digest with new, resolved & regressed counts
- Top errors ranked by user impact
- Trend lines across services and deployments
- Delivered to Slack, email, or both
SEMANTIC CORE
Your org's knowledge, built into every fix.
TRACE indexes your runbooks, wikis, and postmortems so SOLVE produces root-cause suggestions grounded in what your team actually knows — not generic LLM output.
- Upload runbooks, wikis, and SOPs — indexed automatically
- SOLVE references your org's docs in every triage
- Similarity-matched context from past incidents
- Org-scoped isolation — your docs stay yours
